Frankfurt taxi drivers no hurry reputation ahead - the introduction of "service-taxis" be the change 27th In November 2008 a nationwide taxi test of the German automobile club (ADAC) in Frankfurt has ten large cities, behind Hanover, Hamburg and Berlin, the last place. Has been examined the performance of the driver, the state of the taxis, deviations from the fastest route and the tariffs. In Frankfurt fell, according to the ADAC chairman of Hesse and Thuringia, Erhard Oehm, almost half of drivers through.
More than one third of drivers had language problems, many had not complied with traffic rules. Even with the topography, the Frankfurt taxi driver not shown outstanding performance: 40 percent of drivers would have the destination not immediately known, with every fourth trip were the drivers of the standard route of the taxi cooperative parity.
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Complaints about lack of helpfulness
In each city examined the tester - half men and women - five major routes such as from Central to a large hotel. Each route has sailed four times, twice during the day and twice at night. Most complaints were made in Frankfurt. On the route from the airport to Central Station about a driver exceeded significantly the maximum speed at all four trips on this route was the understanding with the driver because of his poor knowledge of German is difficult, in one case the taxi was filthy, in another case, the air conditioning does not work . Complains of the testers has been repeatedly discourtesy and lack of readiness to help the driver.
On the routes from the airport to Central Station and from Central Station to Hotel issued testers the note "good", which runs from downtown to the outskirts as well as from the outskirts to the center and from the opera to the restaurant but were only with the note "sufficient" evaluated.
Criteria for the Evaluation of drivers (40 per cent of the overall standings) were friendliness, respect the traffic rules, recommending restaurants and attractions. When the vehicle (20 percent) respected the testers visibility on the ticket, cleanliness and Seat belt instructions. The point "route loyalty and tariffs" (40 percent) saw before, the topography, tariff review and compliance with the standard route to consider. Frankfurt was tested on 12 June this year, the testers were the same as in other cities.
80 percent of drivers with immigrant background
The representatives of the Frankfurt taxi industry have the result of the tests recognized. "The tendency is true," said Thomas Grail, managing director of the German taxi and car rental association. The taxi industry needed drivers who had more than just local. Furthermore, the tests in the various different cities difficult. Grail spoke in favor of a new test after a certain time to introduce legally.
Thomas Schmidt, the chairman of the Taxi Association Frankfurt, spoke of a "disappointing result for Frankfurt." He also like his colleague Albert Schmidt, a board member of taxi Frankfurt, pointed out that in Frankfurt, with 80 percent very many drivers with immigrant background there. Many of them do not speak very good English. Another problem is that a driver an average of only five euros per hour and earn taxi ride for many who have no profession or lost their jobs had a lifeline impeded. It often brings to professional bills, a further qualification was in the taxi industry, such a qualification desirable, not easy to accomplish.
Now they want "from negative positives do, said Thomas Schmidt. The Frankfurt taxi industry to work together with the Department to order a quality offensive. Among other things, you have the higher-taxi service introduced a certified taxi with a certified driver. Both have special quality criteria.
An auditor of the Chamber of Commerce and Industry Frankfurt pointed out that according to the law in the driver's test only the local writing and orally, are expected to be queried. In Frankfurt Weights But since November the oral exam more than once in this way will ensure that the driver was somewhat circumspect in German might. The audit was now very difficult. Who they existed, could be without a navigator in Frankfurt taxi. Admittedly, there are many "Altfälle", ie taxi drivers, many years ago made their taxi test, but not continuously had driven a taxi. At some one had passed the development of Frankfurt.
More than one third of drivers had language problems, many had not complied with traffic rules. Even with the topography, the Frankfurt taxi driver not shown outstanding performance: 40 percent of drivers would have the destination not immediately known, with every fourth trip were the drivers of the standard route of the taxi cooperative parity.
Display
Complaints about lack of helpfulness
In each city examined the tester - half men and women - five major routes such as from Central to a large hotel. Each route has sailed four times, twice during the day and twice at night. Most complaints were made in Frankfurt. On the route from the airport to Central Station about a driver exceeded significantly the maximum speed at all four trips on this route was the understanding with the driver because of his poor knowledge of German is difficult, in one case the taxi was filthy, in another case, the air conditioning does not work . Complains of the testers has been repeatedly discourtesy and lack of readiness to help the driver.
On the routes from the airport to Central Station and from Central Station to Hotel issued testers the note "good", which runs from downtown to the outskirts as well as from the outskirts to the center and from the opera to the restaurant but were only with the note "sufficient" evaluated.
Criteria for the Evaluation of drivers (40 per cent of the overall standings) were friendliness, respect the traffic rules, recommending restaurants and attractions. When the vehicle (20 percent) respected the testers visibility on the ticket, cleanliness and Seat belt instructions. The point "route loyalty and tariffs" (40 percent) saw before, the topography, tariff review and compliance with the standard route to consider. Frankfurt was tested on 12 June this year, the testers were the same as in other cities.
80 percent of drivers with immigrant background
The representatives of the Frankfurt taxi industry have the result of the tests recognized. "The tendency is true," said Thomas Grail, managing director of the German taxi and car rental association. The taxi industry needed drivers who had more than just local. Furthermore, the tests in the various different cities difficult. Grail spoke in favor of a new test after a certain time to introduce legally.
Thomas Schmidt, the chairman of the Taxi Association Frankfurt, spoke of a "disappointing result for Frankfurt." He also like his colleague Albert Schmidt, a board member of taxi Frankfurt, pointed out that in Frankfurt, with 80 percent very many drivers with immigrant background there. Many of them do not speak very good English. Another problem is that a driver an average of only five euros per hour and earn taxi ride for many who have no profession or lost their jobs had a lifeline impeded. It often brings to professional bills, a further qualification was in the taxi industry, such a qualification desirable, not easy to accomplish.
Now they want "from negative positives do, said Thomas Schmidt. The Frankfurt taxi industry to work together with the Department to order a quality offensive. Among other things, you have the higher-taxi service introduced a certified taxi with a certified driver. Both have special quality criteria.
An auditor of the Chamber of Commerce and Industry Frankfurt pointed out that according to the law in the driver's test only the local writing and orally, are expected to be queried. In Frankfurt Weights But since November the oral exam more than once in this way will ensure that the driver was somewhat circumspect in German might. The audit was now very difficult. Who they existed, could be without a navigator in Frankfurt taxi. Admittedly, there are many "Altfälle", ie taxi drivers, many years ago made their taxi test, but not continuously had driven a taxi. At some one had passed the development of Frankfurt.
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